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Traditional incident management often relies on a tiered support model-L1, L2, L3-where a ticket is passed from one team to the next. While this model
TEAM XALT is fresh back from Atlassian team'25 and is happy to share some of the most exciting highlights and insights with you. We are currently experiencing
With its participation in the Start MUNICH Hackathon at the end of last year, XALT sent a strong signal in the direction of promoting young IT talent, IT specialists and software developers as well as employers.
Atlassian Connect: High Velocity 2025 event in Munich brought together industry experts to discuss the latest developments in ITSM, AI and workflow acceleration. As
73% of your customers expect their request to be resolved within 24 hours. But your team is struggling with outdated tools, fragmented data, endless email chains, changing
XALT is now an Atlassian Platinum Solution Partner. This status underscores our commitment to excellence in Atlassian solutions and customer service. Without our long-standing customers, partners and our
At Team24, Atlassian presented exciting updates and innovative tools for improving teamwork and optimizing project management in various organizations. The trade fair focused
In a fast-paced business world, strengthening interpersonal relationships within the company is crucial for a positive and productive working environment. For this reason, TeamXALT recently
April 2023 and for TeamXALT, it's off to Las Vegas for Atlassian's Team23. This special event and conference is all about the latest developments in
It's exactly 4 weeks away and we're looking forward to Girls' Day 2023! At XALT, we are fully committed to diversity,
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