You are the bridge between high-level business strategy and technical reality. You don't just "install" Atlassian tools — you re-engineer how customers work by integrating AI into their entire business lifecycle.
Lead discovery workshops to map the customer's business lifecycle and identify high-impact AI and ITSM optimization opportunities.
Design scalable Atlassian solutions (Jira, JSM, Confluence) that leverage Atlassian Intelligence and third-party AI integrations.
Own the "Task Breakdown" for complex implementations and develop robust Test Cases to ensure all automations and workflows meet enterprise standards.
Act as the senior lead for one or more junior consultants, providing technical oversight, code/config reviews, and career coaching.
Drive the adoption of AI-driven processes, ensuring customer teams are trained and seeing immediate ROI from their Atlassian stack.
Expert-level knowledge of Jira Service Management (JSM), Assets, and Automation.
Proven ability to integrate AI agents, LLMs, or Atlassian Intelligence into standard workflows.
Ability to take a "boardroom idea" and turn it into a 50-item backlog with defined UAT criteria.
Experience managing "billable pods" and leveling up junior talent.
Reduction in customer process lead times within the first 6 months.
First-Pass Yield on all UAT (User Acceptance Testing) cycles.
Junior consultants transitioned to "Autonomous Implementer" status annually.
Active user engagement with newly deployed AI features post-launch.
Successfully delivered projects across Atlassian Cloud, ITSM, DevOps, and digital transformation for enterprises of all sizes.
Trusted by companies like BSH, Deutsche Bahn, OTTO, and many other industry leaders across DACH.
In 2026, we celebrate our 10th anniversary — and we're looking for people to shape the next decade.